FAQs

It's my first time using a wig, how do I know which will look best on me?

- I base it off of eye brow color, if the wig has your eyebrow color somewhere on it, it will most likely fit you :) If you want to be 200% sure you are always welcome to TEXT me (951)239-2332 or message me on my facebook page CANDYLOVER89. Please be sure to send this info : 1-3 Pictures of you and a list of the names of the styles you like from my website and I will be more than happy to help you choose a style.

When will I receive my order?

-All orders take 3-5 BUSINESS DAYS (weekends & holidays do not apply) to ship. The exact delivery depends on the post office. You will receive an email with the tracking info once the order ships.

I didn't get my wig, the order says delivered. What can I do?

If an order is scanned as delivered to your address by the post office and you DID NOT choose Signature Confirmation at checkout, I am not responsible for lost or stolen packages after being scanned delivered. You will have to contact your local post office. Also, please make sure to enter your correct shipping address at checkout.

I changed my mind and don't want the wig, what can I do?

After an order is shipped ALL SALES ARE FINAL. 

My wig keeps sliding back, what can I do?

-I personally like to wet my hair prior to wearing my wig, it will help with sliding.

Are the wigs human hair or synthetic?

-All of the wigs I carry are synthetic 

What is the difference between a lace front wig and a regular wig?

-Lace front wigs are said to look the most natural but the wigs that I carry all look very natural. Make sure to look at the name of the wig, it will state "Lace Front" in the name if it is a lace front

What do I do with the lace?

With regular scissors, you cut off the excess lace.

Can I apply heat?

-I personally never recommend adding heat but you can up to 350 degrees.